FAQ
Frequently asked questions
Clear answers about our security solutions, installation, maintenance and how to enquire.
General questions
What security solutions does Vallabh Enterprises provide?
Vallabh Enterprises provides electronic security and fire safety systems: CCTV surveillance, video door phones, access control (biometric and card), boom barriers, fire detection and alarm systems, intrusion detection (burglar alarms), time and attendance systems, EPABX and intercom systems, and public address systems.
Do you provide residential and commercial security solutions?
Yes. Solutions are available for homes, villas and housing societies as well as offices, retail stores, hotels, hospitals, schools and other commercial premises — from standalone equipment to turnkey projects.
Do you provide installation and maintenance services?
Yes. Vallabh Enterprises handles configuration, design, installation, commissioning and maintenance of fire safety and security systems. A team of trained technicians installs and maintains equipment, and dedicated support lines are available for after-sales service.
What is a video door phone system?
A video door phone connects an outdoor unit with a camera and call button at your entrance to an indoor monitor. You can see and speak to visitors before opening the door, unlock it remotely and monitor the entrance. Vallabh Enterprises is the authorized pan-India distributor for DNAKE video door phones.
Where is Vallabh Enterprises located and which areas do you serve?
Vallabh Enterprises is headquartered in Kandivali West, Mumbai, and serves clients across Maharashtra and India, including Mumbai, Pune, Aurangabad, Goa, Hyderabad, Ranchi and Kolkata.
Which brands do you supply?
Vallabh Enterprises delivers international-standard products from renowned manufacturers and is the authorized distributor for DNAKE video door phones in India. The product range also includes brands such as TVT, Multivizon, Tyco, HID, ZKTeco, Bosch, Ravel, Agni and Grandstream.
Can I monitor my home or office remotely?
Yes. CCTV systems can be viewed live and recorded from anywhere on a phone or laptop connected to the internet, and video door phones let you see visitors and unlock the door remotely.
Do you work with housing societies and builders?
Yes. Clients include many co-operative housing societies and developers in Mumbai, with systems such as video door phones, lobby panels, CCTV, intercoms and boom barriers.
How do I get support for an installed system?
Call the support and complaints line on +91 80809 22970 / 80. For software issues call +91 80809 22986 / 85 / 65, and for hardware issues call +91 80809 22984 / 75 / 82.
How can I enquire about a security system?
Call the enquiry line on +91 80809 22989, email info@vallabhenterprises.com, or fill in the enquiry form on the Contact page with your requirement. The team will recommend the right solution for your home or business.
Video Door Phones
What is the difference between an indoor monitor and an outdoor unit?
The outdoor unit is installed at the entrance and has the camera, call button and speaker. The indoor monitor is the screen inside the home or office where you see the visitor, talk to them and unlock the door.
Is Vallabh Enterprises an authorized DNAKE distributor?
Yes. Vallabh Enterprises is the authorized pan-India distributor for DNAKE video door phones.
Can a video door phone work for a whole housing society?
Yes. Societies typically combine a lobby panel at the gate or building entrance, indoor monitors in each flat and a guard station at the security cabin, all connected over the building network.
CCTV Surveillance Systems
What types of CCTV cameras are available?
The main types are dome cameras (ceiling-mounted, discreet, vandal resistant), bullet cameras (visible, long-range, ideal outdoors) and eyeball or turret cameras (compact with strong night vision). Most current installations use IP cameras recorded on an NVR.
Can I watch my CCTV cameras on my mobile phone?
Yes. IP CCTV systems can be configured for remote viewing so you can watch live and recorded video from anywhere using a smartphone, tablet or laptop connected to the internet.
What is an NVR?
An NVR (Network Video Recorder) records video from IP cameras over the network and stores it on hard disks. NVRs are sized by channels — for example 8, 16, 32 or 64 cameras.
Do you install CCTV for both homes and businesses?
Yes. Vallabh Enterprises installs CCTV systems at residential and commercial premises, from a few cameras at a home to large commercial sites.
Access Control Systems
How does an access control system work?
A reader at the door reads a fingerprint or card and sends it to a controller. The controller checks whether that person has permission for that door at that time, releases the electric lock if they do, and logs the entry.
What is biometric access control?
Biometric access control identifies people by a physical trait — most commonly a fingerprint — instead of, or in addition to, a card or PIN. It prevents credential sharing because a fingerprint cannot be handed to someone else.
Do you supply boom barriers for society and parking gates?
Yes. The range includes boom barriers, car-park barriers, pre-security gates and accessories such as loop detectors, photocells and UHF card readers.
Fire Detection & Alarm Systems
Do you provide fire detection and alarm systems?
Yes. Vallabh Enterprises supplies, installs and maintains both conventional and addressable fire detection and alarm systems, including control panels, smoke and heat detectors, manual call points, hooters and response indicators.
What is the difference between a conventional and an addressable fire alarm system?
A conventional system reports alarms by zone, which suits smaller buildings. An addressable system gives each device its own address and shows exactly which detector or call point triggered the alarm, which suits larger buildings.
Does a fire alarm panel work during a power cut?
Yes. Fire alarm panels run on mains power with a standby battery that is kept charged, so they continue to work during a power failure.
Intrusion Detection Systems
What is an intrusion detection system?
It is a burglar alarm system that uses motion detectors, door and window sensors and a control panel to detect unauthorised entry and raise an alarm when the premises are armed.
What does a PIR motion detector do?
A PIR (passive infrared) detector senses the body heat of a person moving through its field of view and signals the alarm panel. Ceiling-mounted and curtain-lens versions cover different room layouts.
Can an intrusion alarm be installed without new wiring?
Yes. Wireless detectors, magnetic sensors and keypads connect to the control panel by radio, which makes them suitable for existing homes and offices.
Time & Attendance Systems
What types of time attendance systems are available?
Both card-based and biometric (fingerprint) time attendance systems are available, along with centralized time-attendance software for organisations with multiple locations.
Can a time attendance terminal also control the door?
Many terminals support both functions, so the same device can record attendance and act as an access control reader for that door.
EPABX & Intercom Systems
What is the difference between an EPABX and an IP-PBX?
An EPABX is a traditional in-house telephone exchange using analog or digital phones. An IP-PBX provides the same features over a data network using VoIP and adds capabilities such as video calls, conferencing and mobile apps.
Can I keep my existing phone lines with an IP-PBX?
Yes. FXO gateways connect existing analog phone lines to an IP-PBX.
Public Address Systems
What are the main parts of a PA system?
A PA system typically has a call station or microphone, an amplifier (or all-in-one amplifier), a controller for zones, and ceiling or box speakers installed in each area.
Can I make announcements to only one area of the building?
Yes. Zone call stations let you page selected zones — such as a single floor — instead of the whole building.